Uputstvo za kupovinu

Instructions for purchase

1.Instructions for registration


Purchase procedure

All items that we have displayed on our online store http://www.una.me you can order in a very fast and simple way. All you have to do is find the item you want, and leave your details, and we’ll do our best to get all the goods you’ve ordered to you within 2-4 working days.After accessing our site, proceed to search for items. In order to speed up and facilitate your search, you can use filters. With the help of filtering, you can determine for which gender, age, type, size, color or model of the item you want.When you have decided on an item, click on the appropriate size of the item, and then place it in the basket. When you do this, a new window will appear in the upper part of the screen, which offers you the possibility to see the items in the basket, as well as the possibility of going directly to the checkout.The next thing you need to do is to check the order, that is, to determine whether you ordered all the things you wanted or maybe you left out an item, made a mistake in the number or size. The screen will show you the data of all items that you have previously “put in the basket”. If all the data is correct, you go to order confirmation.Then you choose the payment method. For now, the following payment methods are offered: A) “cash on delivery” – payment upon collection by cash or checks, and B) payment by card.If you choose to pay by card, fields will appear in which you must enter the following information: card number, name of the card owner, card expiration date and cvv card number (that is, card verification number) – this is the number that is usually on the back of the card. You may be asked to enter the type (brand) of the card.In the next step, you will receive a confirmation of purchase that you can print or simply record the transaction information – information about the status of the transaction (whether the transaction was successful or not), the order ID number – the ID number of each order is unique, the amount you paid and the currency in which the transaction was made, the last 4 digits of the card with which you made the payment and the type or brand of the card, bank authorization code – a number unique to each successful card transaction, and the date and time when the transaction was made.This step completes the online purchase process. After that, you will be informed about the status of your order via email. The order is accepted by the merchant only after we send you a confirmation of acceptance by email. The goods you ordered will arrive to you within the time specified on the confirmation.If you have any problems during the ordering process, you can always contact our call center +382 67 228 684, which is open on weekdays from 8 a.m. to 4 p.m., or contact us by email at info@una.me.